Promoting Responsible Community Retailing by Lobbying, Communication, Networking and Advice.

Ensuring a sustainable and prosperous convenience industry in Scotland


Free Licensing & Employment Legal Hotlines

The Scottish Grocers Federation (SGF), in partnership with TLT, is delighted to announce the launch of a new service that includes free licensing and employment law hotlines for its members – this is  offered solely by TLT for the benefit of SGF members. In addition to accessing the free hotlines, SGF retail members will receive a discounted rate for additional legal services outside the scope of the hotlines, as well as other free benefits including a licence health check, legal bulletins and access to TLT seminars with free attendance.

The numbers below will give you direct access to expert solicitors in the licensing and employment sectors at the offices of TLT in Glasgow and Edinburgh. The hotlines are now live and taking calls from SGF members. This service is a fantastic edition to the benefits of being a member of the SGF and we urge our members to make use of these to seek specialist help on a range of issues which can have significance to your local business.

The licensing hotline is monitored by two of Scotland’s leading licensing solicitors – Partner and Head of Licensing (Scotland) at TLT, Stephen McGowan, and Licensing Legal Director at TLT, Niall Hassard. Between them, Stephen and Niall appear at all of Scotland’s licensing boards for local clients on a regular basis, and have represented many independent grocers and convenience store operators in numerous matters such as:

·        New Premises Licence Applications

·        New Personal Licence Applications

·        Variations to Existing Licences including: extra hours; extra activities; expansion and layout changes, manager changes and so on

·        Transfers of Licences – for example following disposal/acquisition of a shop or business

·        Review Hearings: defending your premises or personal licence when under threat of revokation, suspension

·        Enforcement Difficulties: issues arising with local licensing standards officers (eg promotions), test purchasing and more

·        Personal Licence Training (including Refresher Training)

·        Mandatory Staff Training for persons selling alcohol

Our employment hotlines are monitored by Partner Jonathan Rennie, a specialist employment solicitor with significant experience, and assistant solicitor in his team, Aileen Irvine. They can assist with queries arising from issues such as:

·        Staffing issues and procedures

·        Contracts

·        Queries over pay entitlements

·        Queries over holiday or leave entitlements

·        Employee misconduct

·        Employment Tribunal appearances

 Free Hotline Numbers:

 Licensing: 0333 006 1996

 Employment Law: 0333 006 1995

Employment Law and Health & Safety support for your business

RBS Mentor is an advisory, support and consultancy service, providing expert guidance to help UK businesses manage their regulatory and compliance obligations. Headquartered in Glasgow since the outset, we have been helping Scottish businesses for the last 20 years.

The Scottish Grocers Federation has teamed up with Mentor to offer a free two month trial of our advice service to SGF members (terms & conditions apply). Call 0800 634 7005 to find out more and quote ‘SGF16’. Please note that Mentor’s services incur a cost outwith the trial period.

Mentor helps businesses create and maintain effective employee relations with safer, environmentally friendly workplaces. We provide support on issues relating to employment law and HR, health and safety and environmental management, as well as offering specialist payroll solutions.

Mentor’s services are provided by qualified, experienced consultants, who take the time to get to know your business and work with your objectives.

Your business could benefit from:

  • Face-to-face support from your consultant
  • 24/7 Mentor Telephone Advice Service
  • MentorLearn training courses, from introductory to in-depth
  • MentorLive: our online portal, including templates, personalised documentation and employee records 

Take a look at these case studies to see what our customers say about us:

Novelli Associates

Jean-Christophe Novelli has made numerous TV appearances, but his sojourn into the international restaurant business in the ‘90s proved to be a bruising experience. Jean-Christophe rapidly built an empire of seven restaurants in London, France and South Africa and tasted stellar success, but fell into trouble within a few years. “I kept growing my business in a way that wasn’t sustainable,” he explains.

Read more…

Burrow Farm

When a small business expands, it often finds its employment responsibilities increase substantially. Help is at hand.

Burrow Farm has been supplying award-winning beef at its farm shop and farmers markets since 2007, but when it took over a traditional butchers shop, it went from being a small enterprise to being an employer. Consumers want to know where their food comes from providing businesses like Burrow Farm, which sells beef reared and prepared on its own premises, with a unique opportunity.

Read more…

Why choose Mentor? 

  • 650 combined years of experience
  • 14,000 customers across the UK
  • Established 20 years with a wealth of experience

For more information on what Mentor could do for your business please call 0800 634 7005. Quote ‘SGF16’ to take advantage of a free two month trial of our advice service under our agreement with the Scottish Grocers Federation (terms & conditions apply). 

Mentor produces a monthly eBulletin to keep businesses up to date with key changes that affect them. Sign up to receive this free bulletin here.