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Ensuring a sustainable and prosperous convenience industry in Scotland

SGF Chief Executive gives guidance on essential worker testing portal


COVID-19 Key workers – Letter from Scottish Grocers’ Federation

Shop staff can confirm that the store where they work is providing an essential local service during this emergency, and it is vitally important that they are able to get to work using this modifiable letter. Access it here.

The Scottish Enterprise COVID-19 Business Helpline Number is: 0300 303 0660

Please see below for additional information on the COVID-19 testing program for key workers. Please note that the Scottish government has confirmed to SGF directly that convenience store staff are key workers.
The employer portal - For employers wishing to assist their employees with registration, the first step is to email This email address is being protected from spambots. You need JavaScript enabled to view it..
Please include your organisation name and sector, as well as the name and email address of up to two people who will use the portal. Further guidance is available from the UK Government at
The employee portal - Employees wishing to book a test directly should go to:
You can get an appointment at one of the drive-thru testing centres if you or a member of your family is symptomatic or you can request a home testing kit. This service is experiencing very high demand and there may be temporary limitations on the number of testing kits available on a daily basis. The home test kits will be delivered by Amazon and sent directly to your home so you can perform the test yourself. The test will then be collected by Royal Mail courier.

Message to Shoppers

We would like to assure shoppers that our members; your local convenience stores, are doing their best to keep products available to you at this extremely difficult time for everyone.

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