Payfficiency

Payfficiency Ltd is a company designed to provide Retailers with peace of mind, ensuring that their existing payments systems are efficient and as cost effective as possible.

We have been working with John Drummond at the Scottish Grocers Federation to explore how the SGF membership can benefit from our experiences.

Here are some of the questions which have arisen.

What relevant experience do you have in the Convenience Store environment?

The team, who we employ, have many years of experience in working both with the Convenience Store sector and within general retail in all aspects of card payments. In addition, Payfficiency has been working with SGF member Scotmid over the past few months analyzing the existing payment systems in place, including card acceptance, to ensure that Scotmid is receiving the best possible value in various card payment processes.

What services can you provide to the SGF Membership?

• Merchant Service Charge Audit
• Supply of Card Processing Terminals
• Provision of an Internet Payment system
• Facility to accept Purchasing Cards
• Internet Sales Consultancy
• General Payment Acceptance Advice

Describe these services and any charges involved

Merchant Service Charge Audit

Payfficiency will analyze any Members’ existing card acquiring deal and can advise if a more beneficial contract is available. This analysis will take into account:

• Existing credit card percentage paid
• Current debit card flat rate paid
• Card terminal rental
• Refund methodology employed
• Telephone authorisation charges
• PCI charges (security)
• Settlement period

To complete the analysis we simply need a copy of the Members credit card statement. We normally charge a percentage of any saving achieved in the first year of the new contract, but are always happy to discuss any alternative methods of re-numeration. There is not usually a requirement to change any Banking accounts.  If a significant saving is not achievable at least the Member will be assured that an efficient deal is already in place.

Supply of Card Processing Terminals

For existing card acceptors and Businesses new to card acceptance we can supply various card terminals (fixed, portable or mobile) together with card agreements to any Members at discounted rates. The card terminals are supplied by the leading global manufacturer.

Provision of Internet Payment Systems

Virtual Terminal – This is a manual entry payment portal, which allows secure transaction processing for low/medium volume Retailers who want to get started quickly. Can be used on any PC connected to the Internet and features a wizard driven interface for simple transaction keying. This would allow Members to accept payments for goods via the telephone and key the transaction directly into the Banking systems via Visa and MasterCard . This is ideal for a back office environment. This software is supplied by Adflex Ltd, a leading player in this environment. Please click on the link below to see example of virtual terminal in operation.

http://www.adflex.co.uk/demos/avt-level1-en.htm

Secure Payment Pages – This is a secure hosted payment page which works in conjunction with your Members web sites. When customers have browsed the websites and press the shopping basket icon they are directed to a page which allows them to enter their card details. Funds are directed to the relevant Bank Accounts. This would be very effective with a buy and collect system currently employed by some of the supermarkets.

Providing a facility to accept purchasing cards

Many Corporate companies now make use of purchasing cards. These are similar to credit cards but carry additional transaction information which allows invoices to be removed from the payment process. (The Company using the cards for purchases and services can use this additional descriptive information to reclaim all VAT).

It may be that some SGF members have been asked to accept purchasing cards (Nearly all Local Authorities, Health Boards etc utilise the cards as do significant players like Procter & Gamble).

Again, our partners Adflex can provide the necessary software to process these cards. Please see the link below.

http://www.adflex.co.uk/demos/avt-level3-en.htm

If you need any further information on purchasing card acceptance please get in touch.

Internet Sales Consultancy

Internet Sales Consultancy  - Payfficiency has significant expertise in maximising sales via the internet and particularly E Bay. If your members are interested we can arrange 1 to 1 consultancy or a presentation on a Group basis. This covers all aspects from setting up an efficient website, to creating awareness of the data generally available in the marketplace.

General Payment Advice

Please get in touch if you require any advice on the making or receiving of card payments.

If you require any further information on any of the above services, please contact Gordon Kneebone on 07795 145295 or e-mail  This email address is being protected from spambots. You need JavaScript enabled to view it. .  Alternatively, visit their new website at www.Payfficiency.com (launching mid January 2013).